How to connect your own custom domain

  • A paid plan is required to connect custom domains.

  • Ensure that the custom domain you wish to add is not already in use. To use the domain of your main brand, consider using a subdomain (e.g. 'qr.domain.com').

  • Do not use the same custom domain for your custom index page in the submission form.

  • Some hosting providers may not allow both A & CNAME records, in which case you can use just the CNAME record."

  1. Go to the 'Custom Domains' tab (or log in first).

  2. Click on the "+ Connect Custom Domain" button.

  3. Fill in the required fields. Many of our customers use a subdomain (e.g. 'qr.domain.com') to keep using their main domain.

  4. The 'Custom Index URL' is the page where your customers will be directed if the custom slug is empty. You can also leave this field blank to show the CodeeQR homepage.

  5. The 'Custom 404 URL' is the page where your customers will be directed if the dynamic link is not working. You can also leave this field blank to show the CodeeQR 404 page.

  6. Once you have completed the fields, click the "Create" button to save your settings.

  7. In order to complete the setup process, you will need to add DNS records to your hosting provider. Use an A record pointing to 143.198.171.114 and a CNAME record pointing to app.codeeqr.com.

  8. The CodeeQR team will be notified of your submission and will manually connect your custom domain. In some cases, additional verification may be required and we will email you about this.

  9. Check the 'Custom Domains' tab to see the status of your custom domain. When the status is 'active', your custom domain is ready to be connected and used in the 'Dynamic Links' tab.

  10. Please note that this process may take up to 48 hours to fully sync and become active.

Example subdomain

If you are using a subdomain as your custom domain, such as 'qr.domain.com', your DNS records should be similar to the following:

"Please note that it is also possible to use just the CNAME record. Some hosting providers may not allow both A and CNAME records."

Example main domain

If you are using your main domain as your custom domain, such as 'domain.com', your DNS records should be similar to the following:

"Note that you can also just use the CNAME record some hosting providers won't allow both records."

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